Privacy and Security

Privacy and Security

Privacy

Princess Star is complying with the data protection and privacy laws and is treating all customer information as strictly confidential.

When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here NetEnt privacy policy

Collection of Personal Data

We collect players’ private information when players register within our system, respond to our communication, or contact our support team. The information may include player’s name, date of birth, private address, email address, IP address, credit and debit card details, and some other information personal data.

The personal data of players are available to Princess Star employees, employees of the software provider SoftSwiss N.V., to payment systems and other third parties which assist Princess Star in providing gambling services to the end users. All parties to whom the players’ information is disclosed are treating it as confidential according to the corresponding agreements and laws. The data is fully protected from unauthorized access.

Information on Players’ Balance

Princess Star is keeping information on players’ deposits, winnings and cash-outs as strictly confidential and is not disclosing it to any third parties without prior consent of the player unless otherwise required by the law.

Using Personal Data for Marketing

Princess Star is using players’ information for marketing purposes. However, we respect players’ privacy. If players do not wish to receive any promotional materials, they can choose such an option during registration or unsubscribe at any time when using Princess Star gambling services.

Princess Star website is using cookies to store your preferences and guarantee a more pleasant gaming experience.

For any custom privacy settings, players shall contact our support team at support@princessstar.com

Discloser of Personal Data

In case Princess Star discovers that a player has participated in any type of fraudulent actions, such as game manipulation, payment fraud, provision of false personal data, money laundering, using stolen credit cards, etc., the company reserves the right to disclose such player’s personal data to any third party or make it publicly available.

Security of Personal Data

Princess Star is committed to provide 100% secure gambling services to players to ensure that no data is stolen, lost or misused. We implement the latest technological achievements to provide for the safety of all personal data of the players.

SSL Technology

We use 128-bit SSL (Secure Socket Layer), the technology preferred by many legal and financial institutions, to guarantee safety of all transactions performed on the website.

Anti-Fraud System

Moreover, we use special anti-fraud techniques to prevent any type of financial fraud on the website. Any attempts of fraudulent actions result in immediate termination of player’s account.

Access to Player’s Account

Player’s account can only be access with the unique ID and password of the players. The player is responsible for keeping their login information confidential and making sure it cannot be accessed by another person.

Secure Payment Processing

We only work with the most reputable and trustable payment processing providers to make sure that players’ deposits and cash outs are handled carefully and according to the corresponding standards.